Support

The timer will not start

Prop the phone up so your whole body is in frame, including your feet. The timer starts when your hands are above your shoulders and your feet leave the floor. If the camera cannot see you well, tap the dial to time the hang manually. Tap again to stop.

The timer stops while I am still hanging

The timer watches your hands, hips and feet, and it stops when it sees you come down. Swinging will not stop it. Two setups can still fool it. If part of you leaves the frame, move the phone back until your whole body fits with room above your hands. If your bar is low and your feet dangle close to the floor, a relaxed foot pointing straight down looks a lot like a foot standing on it, so bend your knees a little to keep your feet clearly off the floor. On a low bar you can also tap the dial and time the hang by hand.

I am not on the leaderboard

Leaderboards use Game Center. Sign in on your phone under Settings, then Game Center, and your hangs will start counting.

A challenge link did not open the app

Make sure hangtime is installed first. Then tap the link again, or open the app and try the link from Messages.

Anything else

Email hello@hangtime.bar and a human will reply.